Hey babe, something you really want to ask us? 

Check out our FAQs below. If you still don’t have the answer you’re looking for, feel free to get in touch with us by phone during business hours or by email at your convenience.  We’re here to HELP!

When you're ready to join the fun, check out our new client special and sign up for your first class!


Getting Started

+ I’M NO JANE FONDA… IS THIS FOR ME?

All Pilates babes are at different fitness levels and have unique body types. That’s why our signature class, Fitz Form, has been carefully tailored to be suitable for most fitness levels. If you’re unsure if it’s right for you, simply try your first Form class for only $10! Form moves at a comfortable pace; allowing you to safely learn the fundamentals of The Fitz Method using our custom-built Reformer, while still getting a great workout. Our Fitz Form 2.0 is Advanced; requiring a minimum of 3 Fitz Form classes. As you become a more experienced Pilates babe, you can safely bump up the degree of difficulty in any of our classes to meet your personal fitness goals. Let’s face it…even Jane started somewhere!

+ HOW EARLY SHOULD I SHOW UP FOR CLASS?

We’d love it if you could arrive at least ten minutes prior to your class start time; ensuring that we kick-off on time and you get your full 50-minute workout. If it’s your first visit to The Fitz, please arrive at least 15 minutes prior to your class so you’ll have time to fill out required paperwork and get to know your instructor and our Reformer!

+ WHAT DO I WEAR? WHAT DO I WEAR? WHAT DO I WEAR!?!?

Breathe! Just wear what you’re comfortable working out in! You’ll get pretty sweaty in class burning calories, so we recommend wearing something that has breathable, moisture-wicking fabric. Never fear – we have the absolute best selection in town of killer spandex in our on-site shop if you’re “needing” something new to inspire you or to reward yourself after a hard workout. The only thing we do NOT allow in class is baggy shorts. You’ll get in to some pretty compromising positions and…well… baggy shorts don’t always stay exactly where they should.

We require sticky socks for all of our classes for your safety If you don’t have any, we have a VARIETY of cool styles and colors available for purchase!

+ I LEFT HOME WITHOUT WATER! WHAT CAN I DO?

We’re all about both hydration and being GREEN at The Fitz! We have a bottle filler that dispenses fresh filtered cold water into your own bottle or you can purchase an adorable BKR bottle. So drink up, lovelies, and feel good about minimizing your carbon footprint!

+ WHAT CAN I DO WITH ALL MY STUFF DURING CLASS?

No worries – we have plenty of lockers in the studio to stash your bag and shoes!

+ WOW, I’M SWEATY! DO YOU HAVE A SHOWER?

We sure do! And not only that – we have a dry shampoo bar stocked with a variety of the best of the best in dry shampoo and styling products! You’ll leave looking and feeling fresh as a daisy – ready for whatever you have planned next…work or PLAY!


Studio Rules

+ BE ON TIME

Our instructors (a.k.a. Certified Ass Architects) carefully plan each 50-minute class with a warm-up and cool-down period for safety reasons, therefore babes who arrive more than 5 minutes late will not be allowed into class. Also, please stay the entire 50 minutes! Your body and mind both need to properly cool-down after an intense workout, so please don’t skip out on the AH-MAZING stretch that comes at the end of each class! It’s your TREAT to yourself after a hard workout – a kind of “self gift!” Some babes tell us they come to class just for the “leg cables!”

+ TEAM WORK

We believe in group fitness to achieve individual goals. Our Girl Tribe works TOGETHER and encourages each other to be their best self. While our classes won’t be easy, they will definitely be a ton of FUN! We check our egos at the studio door and give each other Good Vibes…that’s what The Fitz is all about!

+ CLEAN IT UP

Please wipe down your machine, load it up (put all the springs back on), lift the foot bar to the third position, and return all props (e.g. weights, balls, Pilates rings, and weighted bars) to their home so that everything is ready for the next kick-ass class. Thanks for your help babe!

+ R-E-S-P-E-C-T NO PHONES ALLOWED IN THE STUDIO. NO EXCEPTIONS.

If you’re expecting an urgent call, our front desk attendant will be more than happy to hold your phone and let you know if/when the call comes in. We’re all about having a GREAT time while you’re in class listening to loud hip-hop music, but please keep chitchat to a minimum so that everyone can clearly hear the instructor’s cues, for the sake of everyone’s safety.


Cancellation / Late Policy

+ OH MAN… I’M RUNNING LATE. WHAT SHOULD I DO?

We understand that LIFE sometimes simply happens – traffic, kids, work – and offer leniency for being late on a case by case basis. All of our classes have a warm-up and cool-down period for safety reasons, therefore if you arrive more than 5 minutes after your reserved class has started, you will not be allowed into class and your machine may be given to another babe on the waitlist who is on stand-by (she’ll thank you later).”

+ UH OH… SOMETHING HAS COME UP. CAN I CANCEL MY CLASS?

Because we have limited space available for each class, we kindly ask that you observe our 6 hour cancellation window. If you do not cancel your class at least 6 hours prior to your reserved class time, you’ll be charged a “late cancel” fee of $10. If you cancel your class within 1 hour of your reserved class time or do not show up for class, you’ll be charged a “no-show” fee of $20. However…GOOD NEWS…you will not lose any pre-paid classes; they will remain in your account and be available for future use.

+ Can I get on the waitlist?

Because we have limited space available for each class, we kindly ask that you observe our 6 hour cancellation window. If you do not cancel your class at least 6 hours prior to your reserved class time, you’ll be charged a “late cancel” fee of $10. If you cancel your class within 1 hour of your reserved class time or do not show up for class, you’ll be charged a “no-show” fee of $20. However…GOOD NEWS…you will not lose any pre-paid classes; they will remain in your account and be available for future use.